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Claudine M Jalajas

Writer, Web Developer, Decorative Painter

I'm a tired, worn-out mother of three young children. I never really fully appreciated what being sleep deprived was like before my children--and I now believe it is a valid form of torture. I live on Long Island with my husband (who I rant about frequently) and three little angels. ;)...

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What Made Me Curse Today

Claudine M. Jalajas

The bank I've had for the last 5 years, ummmm... let's call them SnaFu, was bailed out by JP Morgan Chase.  So about a month ago we went to another bank, let's call them Capital Bum and opened an account.

I attempted to open the account online but apparently I had to go in to the branch as well.  When we got there, with our three kids, we had to sit and wait for the branch helper monkey to find the new account on the computer while she squinted and asked several times how I spelled my name and when I opened the account.

She asked if I had ordered my Visa Check cards online.  I said yes.  She ordered my checks.  I made the necessary deposits into both accounts.

Two weeks later and I still don't have the check cards.  This is critical for us; Dave does a ton of driving which means frequent gas station stops.  And, these days, you're not pulling up to the gas station and asking them to put $10 in the tank.

I called the main service number who said they'd call the branch and tell them to order my cards.

At least I received my box of checks.  One month after we opened the account I received the check cards.  Stellar service?  I'm thinking nah.  But here's what really made me curse.

Dave just got paid so last night I decided to pay all the bills. So I went on the web and systematically removed the old checking account and routing number and opened the new box of checks and used the routing number and checking account listed on the checks.  I went to Capital Bums site so I could see my account online but it wouldn't accept the account number I entered.  I had to wait until their customer service reps were there.

Do you know what these morons did?  They ordered my checks with the WRONG account number on them.  So now I have to retrace my steps, undo all those payments I made, and call about the one check I actually sent.  Mother &^%$#@!